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EmailSubjectLine: Answers to common IC questions

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Are all catheters inserted in the same way? I feel pain/discomfort when passing urine. What can it be? I fear that I might smell of urine. What can I do? These and other frequently asked questions are answered in this email.

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Dear FirstName,

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We hope that you find the Coloplast® Care site helpful and inspirational in your daily life as an intermittent catheter user. In case you are missing something, we have collected a few frequently asked questions (FAQs) and where you can find more information about them. Remember you are always welcome to call the Coloplast Care Team if you have questions of your own.

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Q: Are all catheters inserted in the same way?
On the Coloplast Care site you’ll find instructional videos demonstrating the catheterization procedure of all our intermittent catheter types for both men and women – including if you are in a wheelchair. Look for them in the Routines section.

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Q: How do I remember my schedule when I’m away or traveling?
Link your catheter routine to other tasks such as mealtimes or brushing teeth. You can also set a reminder on your phone or watch. Read more in the Routines section.

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Q: I feel pain/discomfort when passing urine. What can it be?
Consult your doctor or nurse to get help as soon as possible. You may have a urinary tract infections (UTI). In the Routines section you can read more about the symptoms of UTIs and how to avoid them

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Q: I fear that I might smell of urine
Urine can smell differently if you eat certain foods or if you don’t drink enough water. Make sure that the smell is not due to a urinary tract infection. Sticking to your catheterization routine to avoid leakage and maintaining a good personal hygiene are also important. Read more in the Routines section.

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Q: Are there any communities for people who share the same experience as me?
On the Coloplast Care site you’ll find a number of links to different communities that might be relevant to you. Click ‘You are not alone’ in this email to go to the list. If you’re looking for something other than these, feel free to contact us and we will do our best to direct you to alternatives.

These are general guidelines meant to help you with typical questions. You should follow the specific instructions provided by your healthcare team and the intermittent catheterization solution you are using.

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