3. Marketing Permission
For what purpose(s) do you collect and use information about me?
Communicate with you via mail, phone (including your cell phone if that is the number you provide), text message, and e-mail, to send newsletters and marketing materials, including promotional materials, about Coloplast’s current and future products and services (data categories 1.-5.)
Tailor the information Coloplast will send to you based on your preferences and details (personal details, medical condition, health and product details, and activity details), including in the form of personalized messages and reminders (data categories 1.-5.)
Carry out segmentation analysis based on your personal details, medical condition, health and product details, transaction and activity details, and information preferences and to gain insights, and carry out tailored campaigns and target you with information of relevance to you (data categories 1., 3., 4., 5.)
What information is being collected about me?
The information that is collected is the information you provide to Coloplast. This may include:
1. Personal details (first name, last name, postal address and if required date of birth, gender, and national identification number),
2. Contact details (e-mail address, postal address, and phone number)
3. Health and product details if required for purchase (type of products used, type of surgery, date of surgery, weight, height)
4. Information preferences: The type of information you have selected to receive
5. Transaction and activity details: Orders, invoices, date and time of calls, meetings and other interactions with Coloplast.
With whom do you share this information?
Third parties that act on instruction from Coloplast (e.g. providers of cloud computing services, payment processing software, third-party ERP software). Coloplast affiliated companies, including Comfort Medical, who may reach out to reach out to you regarding related products and services.
Under very rare circumstances, we might be legally obligated to share your data with public authorities.
Coloplast does not sell or share your information with other third parties that use it for their own purposes.
On what legal basis do you process this information?
The information is processed to comply with contractual obligations and on basis of your consent, cf. articles 6(1)(b) and 6(1)(a), cf. 9(2)(a) of GDPR.
For how long do you keep this information?
As long as consent from the user applies. Data will be deleted if a user withdraws consent or if no interactions between the user and Coloplast has taken place within the preceding three years (interactions includes any orders, letters, e-mails, calls or any other type of communication).
The local Coloplast entity you interact with in your country (click link to see local entities).
You may withdraw your consents at any time at no cost. Withdrawing consent will not have any negative impact on you, but you will no longer be able to receive the associated services and benefits. The consents are a requirement for obtaining the services they cover (marketing consent is required for receiving marketing materials etc.). Withdrawal of consent does not affect the lawfulness of processing based on consent prior to withdrawal.
Any personalized support, tailoring of information and/or segmentation analysis carried out under 1. Short-term Consent, 2. Support Services Consent, and/or 3. Marketing Permission does not produce any legal or other similar significant effects for you.
If we do not collect your personal data, we may not be able to provide you with the services requested by you.
Depending on your location, your personal data may be disclosed outside your jurisdiction such as to support our business operations.
Please see Coloplast’s global privacy notice for more information about how Coloplast is handling your personal information, contact information for Coloplast’s data protection officer, what your rights as data subject are and how to exercise them.
3. How to contact Coloplast?
For questions, please contact firstname.lastname@example.org or contact your local Coloplast representative. Find your local Coloplast office here: Contact us - Corporate (coloplast.com).